Order2Cash will be exhibiting and presenting at this show.
Presenter: Dimitry Borgstijn
Session: There’s more to life than DSO.
Why the keys to customer retention lie within the O2C Process
Customer Retention is of critical importance to all businesses but retention programs often disregard financial processes. It’s time companies woke up to the impact that your O2C process has on customer satisfaction. This session will explore that impact by examining:
- The need to stop working in silos
- The importance of data and knowledge sharing
- The importance of how, what and when you communicate with clients
- The impact and benefits of a customer-focused O2C process
You can also find us at stand GH.11, close to the podium. Be sure to drop by our booth to hear about the latest O2C developments.
Want to meet up with us at Credit Expo? Request a one-on-one session here.