Changing Delivery Channel for your receiver - Order2Cash
You can easily transfer one or more of your recipients to another delivery channel by using the following method.
 

Important: This action can only be done by the sender of the invoices; not by the receiving party. If the relevant customer has several customer numbers, repeat this process for each customer numbers.

 

Moving a customer to another delivery channel:

  • Login to the web portal Order2Cash
  • Go to the tab “My Receivers
  • Search for the receiver that you wish to transfer to another delivery channel and click on their customer number.
 
You can find the receiver easily by using the different filters.
  • Go to the tab “Delivery Channel” and select their new delivery channel in the drop-down menu.
  • Note: For connecting, a delivery channel should first be tested. Please contact our support team to arrange the test.

Below you will find some example workflows for commonly used delivery channels:

Ariba

In the dropdown menu select delivery channel “Ariba

  • Fill in the missing fields Network ID, Address ID and VAT number.
  • You can also choose to receive notifications by email. Check this option in the menu.

Basware

  • Fill in the field Basware ID proper “e-invoice ID” or “e-invoicing ID“.

Note that this field does not necessarily have a VAT number. The correct ID you should have received from your customer. If not, ask your customer for the correct reference. For some large companies, Basware uses Supplier Kits*,  (available from Basware).*Document to the e-Invoice IDs of various business units of the company.

  • Click “Save Changes” to save the changes.
Extra information:

All invoices for this customer number will be forwarded to Basware and delivered to the e-Invoice ID specified.

 
Follow an episode:

In the tab “Processing documents” you can track the status of the Basware delivery and viewing. Using the search criteria “Delivery Channel” you can view all Basware deliveries.

 
 

In the column Delivery status of processing, you can see if delivery was successful or not. You’ll be able to find the following statuses:

  • “Basware” busy – Invoice was sent to Basware but Order2Cash had no confirmation yet.
  • “Basware” delivered – Invoice is sent and delivered to Basware.
  • Basware” failed – The invoice is not delivered. The reason is listed under the + sign.
 

Tungsten/OB10

  • Choose in the dropdown menu delivery channel “Tungsten/OB10
  • Fill in the missing field Tungsten purchaser ID.
  • You can also choose to receive notifications by email. Check this option in the menu.

Digipoort

In the dropdown menu delivery channel “Digipoort (NL)

  • Fill in the missing fields Digipoort OIN number, Digipoort UBL version, Supplier Number and Company Number.
  • You can also choose to receive notifications by email. Check this option in the menu.
 

PEPPOL and Simplerinvoicing

  • In the dropdown menu delivery channel “Simplerinvoicing
  • Fill in the missing fields VAT number and PEPPOL Participant ID.
  • You can also choose to receive notifications by email. Check this option in the menu.

Print

General delivery channels

In the dropdown menu delivery channel select “your delivery channel

  • Fill in the missing fields.
  • You can also choose to receive notifications by email. Check this option in the menu.

Workflow/Pad:

Login > Receivers > Customer number > Delivery channel > choose your delivery channel “Delivery channel” > fill in the missing fields > save changes

Contact the support team

If you have any questions after reading this instruction, please contact our support team using this form.